Quality

Having achieved ISO9001/2008 back in 2014, RWF Carpentry adheres to those quality guidelines because quality drives business success.  ISO International Standards provide an essential foundation to help organizations ensure and improve quality. ISO 9001 sets out the requirements for a quality management system and is based on a framework of continuous improvement that helps optimize work processes so that quality prevails and we continue to thrive.

The quality management principles covered are:

 

  • Customer focus
  • Leadership
  • Engagement of people
  • Process approach
  • Improvement
  • Evidence-based decision making
  • Relationship management

“The quality of RWF’s work is excellent, as is the administration and adherence to both programme and following procedural rules as well as a high regard for Health & Safety.    I am happy to have been able to retain the services of RWF even when I have moved employers”

Henry Ernst, Lambeth College

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